Consumer Engagement

Healthcare providers have been using patient portals for years. Most provide only basic billing/payment functionality, others provide additional tools for finding a doctor or researching symptoms, only a very few provide advanced clinical integration, physician communication, and treatment capabilities. Despite the availability of patient portals, usage rates have typically been low. As part of the Meaningful Use program, funds are available to providers as an incentive to drive greater patient adoption and engagement.

The Fortress Networks healthcare professional services team has years of experience helping hospitals achieve Meaningful Use through the development of advanced, easy to use, patient portals that empower consumers and patients to take charge of their care.

From creating simple tools that facilitate finding a doctor to more advanced features such as finding and enrolling in clinical research studies, you can rely on our security, compliance, and technology expertise to help you get started or take your consumer/patient engagement to the next level.

Fortress Networks has enabled tens of thousands of consumers and patients to:

• Find a doctor. Fortress Networks has implemented multiple solutions, enabled master data, aggregated data, and advised on governance strategies.
• Research symptoms on their smart phones. Fortress Networks has deployed highly interactive syndicated content that allows consumers and patients to instantly find out what to do in case of a medical issue.
• Get involved with clinical research Fortress Networks has architected and deployed solutions that centralize studies, integrate them with Institutional Review Boards, and make them accessible in nearly 40 hospitals.
• Attend a class or event. Fortress Networks has implemented solutions for healthcare organizations to manage their events, allow consumers and patients to pay for these events online, and even integrate registration with third-party call centers.
• Find a treatment center. Fortress Networks has created location databases that integrate with online search tools.
• Get a second opinion. Fortress Networks developed the Second Opinion module for the Barrow Neurological Institute, which enables patients and their doctors from all over the world to reach out to Barrow to obtain a second opinion.

Simplify your next consumer and patient engagement initiative with the help of Fortress Networks. To determine if we’re a good fit for your needs, please contact us online or call us at 1-866-733-8735.